I have a 17month old baby boy - who started to get sick. He had a bad cough, runny tummy and could not keep any food down. I thought he might just have simple Gastroenteritis which should clear up with water and no milk.
As his condition did not better after the FIRST night - I took him to the doctor in the network.
This doctor absolutely useless and was concerned about his dry skin, after which we told him, he only gets in winter. Eventually after arguing with the doctor to please give something for his Gastroenteritis and BAD cough - he only gave something for his cough.
I went to Clicks where nothing was covered by Affinity.
After the 3rd day of NOTHING clearing, I took him to Intercare and paid for the doctor my self, who after 2 minutes rushed my son to hospital, (his condition was the exact same as on the one with the Dr in the network)
After arriving at Mediclinic I had to pay R 8'000.00 deposit upfront for them to see my son as they do not affiliate with Affinity (as per their website & brochures).
After explaining his critical condition to the call centre - I was promised a return call - and am still waiting.
My son is in Hospital, and Affinity has not called back!
I would never deal with a company who poaches personal cell numbers for spam purposes and calls it "advertising". You people should be ashamed... Get original and stop poaching cell numbers and stop spamming!... please ;)
Have a lovely day.
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